We want you to be completely satisfied with your purchase. If you’re not happy for any reason, here’s our straightforward return policy:
Return Period:
You have 3 days from the date of delivery to initiate a return.
Eligibility:
Items must be unused, in the same condition as received, and in their original packaging. Please not framed items are made to order and can not be returned.
Initiating a Return:
Contact our customer support at info@fromtheclub.com to initiate the return process.
Provide your order number and details about the item you wish to return.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
Refund/Exchange Process:
Once we receive your returned item, we will inspect it and process your refund or exchange within 7 business days minus the cost of postage. Refunds will be issued to the original payment method.
International Returns:
International returns are subject to the same terms and conditions. Customers are responsible for return shipping costs.
Contact Information:
For any questions or concerns regarding returns, please reach out to info@fromtheclub.com
This policy is effective from 1st July 2024 and is subject to change without notice.